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Virtual Receptionist System for Small Business and Retail Operators

Updated: Nov 23, 2022

Create exceptional customer experiences and meet business needs with accessible, fully customizable, dependable call routing technology

A virtual receptionist is an application that ensures that no customer call goes unanswered. A virtual receptionist field incoming calls and resolve basic customer needs, including scheduling appointments, routing calls, or providing information.

Virtual receptionists work remotely, allowing callers to connect with a natural, live person representing your firm. Unlike automated phone systems, virtual receptionists create exceptional client experiences while performing tasks an in-house hire would do, such as Answer and Transfer calls.

Virtual Receptionist lets you preconfigure call routing pathways and supports multiple daily business schedules for effective call management. Route calls as needed by customizing your call routing for holidays, lunchtimes, after-hours, and even natural disasters that can cause temporary business closures.


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